Media Relationships Breakout Session
James Jackson is a producer with the NBC Consumer Investigative Center, a division of NBC News and Telemundo operating in Dallas. In this role, he looks into NBC viewer complaints concerning businesses, products, and services, with the goal of empowering consumers, resolving complaints, and producing informative news stories on the outcomes. Prior to NBC, James spent six years as a producer, writer, assignment editor, and video editor at CNN, based in Atlanta. He also wrote, edited, and produced newscasts for KTVT-TV in Dallas, and KRNV-TV and KOLO-TV in Reno.